FAQs
Customer FAQs
We make laundry day effortless. In Springfield, Missouri, you simply schedule a pickup in our mobile app, fill a standard 13-gallon kitchen bag with dirty laundry, and leave it at your doorstep. (17 pounds / bag weight limit) Our drivers pick it up, clean everything, and deliver it back fresh and folded—typically within 24–48 hours.
We offer flat-rate pricing: $29 per 13-gallon bag (about $1.70/lb), with frequent promotions lowering it to just $19 per bag (about $1.13/lb). No subscriptions or surprise fees.
We offer dry cleaning for a flat $139 per bag. It’s ideal for suits, blouses, delicate garments, and business wear—no need to pay per piece.
We serve all major Springfield zip codes, including 65802, 65803, 65804, 65807, 65809, and 65810. Neighborhoods include Downtown Springfield, Rountree, Battlefield, Galloway, Parkcrest, and University Heights.
We serve Missouri State University, Ozarks Technical Community College, Evangel University, and Drury University—including surrounding student apartments and dorms.
Yes! Our app allows you to set up weekly or biweekly pickups so laundry becomes one less thing to think about.
We base pricing on a standard 13-gallon kitchen bag. You can use your own to start, and we’ll provide a branded bag after your first order.
Nope! Our price is based on bag size, not weight. A typical 13-gallon bag holds about 17 pounds of laundry.
Turnaround is usually 24–48 hours. Same-day return is possible depending on timing and availability.
No minimums. Whether you have one bag or multiple, you only pay per bag—no extra charges or contracts.
Yes, we offer pickup and delivery in Nixa! Just schedule through the app like you would in Springfield.
Absolutely. Our service extends to Ozark, with the same flat-rate pricing and fast turnaround.
Yes! We proudly serve Branson and nearby areas. Use our app to see available pickup days for your address.
Yes—Laundry Whips provides pickup and delivery to Battlefield, Republic, and other nearby Springfield suburbs.
Our delivery radius includes Branson, Nixa, Ozark, Republic, Battlefield, and surrounding communities in Greene, Christian, and Taney counties.
Yes—we serve medical professionals and staff near Mercy Hospital, CoxHealth South, and Cox North. We’re a popular solution for healthcare workers with long shifts.
Yes! Downtown Springfield is one of our busiest service zones, including lofts, apartments, Airbnbs, and businesses.
Yes, we serve many local businesses including salons, spas, barbers, gyms, massage clinics, and short-term rental owners.
We sure do. Whether you live or work near Battlefield Mall, our service is just a few taps away.
Yes—we serve homes and businesses in the area around Bass Pro Headquarters and Wonders of Wildlife.
Yes, we provide full service to Galloway Village, including neighborhoods near Sequiota Park, restaurants, and trails.
Travelers and Airbnb guests near Springfield-Branson National Airport love our convenient app-based laundry pickup while they explore the Ozarks.
We provide service near schools like Kickapoo High School, Glendale High, Central High, and surrounding middle and elementary schools.
We work with professionals in healthcare, education, hospitality, tech, small business, and entertainment—from hospital scrubs to hotel linens.
Just download our app on iOS or Android, schedule your first pickup, and leave your laundry bag out. We do the rest!
Most drop-off laundry services in Springfield charge between $2.00 and $2.50 per pound—and you still have to drive there. Laundry Whips charges about $1.70 per pound, and we pick up and drop off at your home. That’s convenience and savings in one.
Yes—we were the first laundry company in the area to offer an app for both standard laundry and dry cleaning pickup and delivery. Order from anywhere in seconds, and we’ll come to you.
Absolutely. Many Springfield customers use our service during spring cleaning, back-to-school, or seasonal closet swaps to quickly clear out loads of bedding, coats, kids’ clothes, or storage items.
Yes! We operate throughout the year, including holidays, graduation weeks, and back-to-school season—times when laundry piles up fast.
Definitely. Families love our flat-rate pricing—just fill one bag per person (or per room) and we’ll handle the rest. No sorting or separating needed.
Yes, we’re a popular choice for people recovering at home. Many customers use our app while they’re unable to lift, drive, or manage household tasks.
Unlike most services, we: Offer flat-rate per bag pricing, Have no subscriptions or minimums, Serve residential homes, Support both laundry and dry cleaning in one app, and Operate with local drivers and quick turnaround.
Yes—we help guests staying in Branson, Springfield, and Ozark. Our app makes it easy to schedule pickup from rental homes, cabins, or extended stay hotels.
Absolutely. Whether you live in a dorm, apartment complex, condo, or gated community, we coordinate with you to access your pickup spot. Just include notes in the app.
Yes! Many business travelers and vacationers use Laundry Whips to stay fresh while on the road. Just book a pickup from your Airbnb, hotel, or rental—and we’ll handle the rest.
Yes, you can send laundry service as a gift to a friend, parent, student, or new parent in Springfield. Contact our team for digital gift options.
Easy—just log into the app, tap on your profile, and update your address or delivery notes before scheduling your next pickup.
Yes — each 13-gallon bag must not exceed 17 pounds. Overstuffed bags may count as two and be charged accordingly. This ensures a smooth process and fair pricing for everyone.
No problem! You can use any similar-sized kitchen trash bag. After your first order, we’ll provide a branded reusable bag for future use.
Everyday laundry like clothes, towels, and linens. Please avoid shoes, rugs, pet bedding, hazardous items, or anything labeled “dry clean only” unless selecting dry cleaning.
Avoid heavily soiled items, rugs, pet bedding, shoes, or hazardous materials. Dry clean items should be separated.
Yes! Add custom notes in the app like hypoallergenic detergent, low-heat drying, or air drying.
Simply reschedule in the app. A small missed pickup fee may apply in certain cases.
Payments are handled securely through the app by credit or debit card.
Yes! Get app notifications for pickup, in-process, and delivery status updates.
Contact us directly through the app or email info@laundrywhips.com — we’ll make it right.
Tipping is optional but appreciated. Tips can be added after your order in the app.
Driver FAQs
Apply at laundrywhips.com/become-a-driver or email info@laundrywhips.com.
Yes, drivers must have a clean, reliable car or SUV.
Flexible — typically morning and evening pickup windows Monday–Saturday.
Independent contractor position with flexible scheduling.
Earnings range from $15–$25/hour based on pickups and efficiency.
No — drivers only handle pickup and delivery.
Through our driver app. Routes are optimized based on availability and location.
Yes — all deliveries are contactless with clear pickup/drop-off instructions.
Yes, drivers can cover multiple service areas for more earnings.
Apply online at laundrywhips.com/become-a-driver.